FAQ

In what currency will I pay and how?
- prices are displayed in your currency, just enter your country in the header.
- enter your address at checkout and the entire receipt will be in your country's currency.
- Pay with confidence that your transactions are protected – we use the Shopify Payments payment gateway with many payment methods

What is the shipping method and how much does it cost?
- We ship packages worldwide, the carrier is Czech Post
- Large packages (dolls) are free
- Small packages are affordable thanks to the national post
- Every package (even the smallest) is shipped with a tracking number

How long will it take for my package to arrive?
- The processing time of the shipment is usually 1 - 3 business days.
- The delivery time depends on the country of delivery:
- Europe – 5-14 days
- USA, Canada, Australia, Japan – 9-28 days